First, I will say that this is the best carillon for the price you can get and the price is very reasonable. It is versatile in that all you need is a computer and not an expensive dedicated system that can run into the thousands. I read other reviews where eCarillon was going to release a printed manual but have not seen it yet. eCarillon - get a manual done and out. The videos are helpful but I want a manual! I initially had problems loading the zip file music into the library. I finally just let it create files automatically. I separated the chimes and counts from the hymns and Christmas music. I tested one of the default schedules and let it run but it kept stopping. I finally created various schedules such as weekday/Saturday and Sunday where the chimes stop during church. We use eCarillon internally and not through loudspeakers in the steeple (yet). I further broke those down into quarter chimes, top of the hour chimes, with music and without and hymns and Christmas. The way that I found to not have the default schedule stop was to put my selected custom schedules into the calendar. Use a default schedule, clone it, rename the new schedule, and modify it. I would like to see some elementary computer settings on the eCarillon site. My computer kept going to sleep or hibernating even though I changed all my power options to do nothing. I restarted the computer and now it stays awake and I have had no problems for a month. I recommend a laptop because of the battery. When I restarted the computer, I wanted to see if eCarillon would come back and start. I was pleasantly surprised that it did. I am now waiting for December 1st to see it switch to 8a to 6p quarter hour chimes with Christmas music. Then January 1st, switching back to hymns. eCarillon is somewhat intuitive but watch the video before you attempt and operation. It’s nice to know tech support is responsive and they will call you if you include your phone number in the help request. They called me back about my music zip issue but I figured it out before the call. Don’t be afraid to play with it. You can always delete a schedule and clone or create another one. Again, manual please. Otherwise, if you want a real carillon sound, spend tens of thousands on bells and support. I am ore than satisfied with eCarillon and give it my highest recommendation.